FAQ & SUPPORT

FAQ

Find answers about UWB positioning, intelligent following, development interfaces and project delivery by product line and topic.

6 questions found

Installation and deployment

Can I deploy a positioning system without custom development?

UWB Positioning

Answer

Yes. The referenced system can be used without custom development after setup. Its basic functions also support integration, and the source describes the software as open source. Confirm the software package and licensing for your model.

Installation and deployment

What size are the ULM1 mounting holes?

UWB Positioning

Answer

The source gives a hole radius of 1.1mm for M2 screws.

Installation and deployment

Can multiple positioning zones report to one terminal?

UWB Positioning

Answer

Yes. An IGA01-based network configuration can support this application.

Installation and deployment

Must a following anchor be mounted vertically?

UWB Positioning

Answer

Yes. Mount the referenced anchor vertically.

Installation and deployment

Where is the ULM1-MK power interface?

UWB Positioning

Answer

Use the header pins marked for 5V and the indicated return terminal. Check the exact pin labels and wiring in the product manual before connecting power.

Installation and deployment

How complex is installation? Does Haoru provide on-site construction?

UWB Positioning

Answer

A standard setup involves mounting and powering anchors, configuring network IP addresses and entering anchor coordinates. Applicable anchors support PoE, and tags operate after setup. Haoru mainly supplies positioning hardware, basic technical support and deployment guidance. Site surveys, layout design, cabling, commissioning and ongoing platform operations are normally handled by the customer or a professional integrator.

FAQ | Haoru UWB