FAQ & SUPPORT

FAQ

Find answers about UWB positioning, intelligent following, development interfaces and project delivery by product line and topic.

326 questions found

Specifications and performance

Can Haoru UWB positioning modules measure angles?

UWB Positioning

Answer

The Haoru ULM3-PDOA anchor measures angles over a ±60° range with ±5° accuracy. Standard tags such as ULM1 and ULM3 measure distance only and do not measure angles.

Technology and positioning

Do Haoru UWB modules need antenna calibration before use?

UWB Positioning

Answer

The source describes the modules as ready to use without user calibration. Check the applicable manual for factory calibration and any application-specific antenna-delay calibration requirements.

Development and interfaces

Is the Haoru UWB positioning system open source?

UWB Positioning

Answer

The source describes the Haoru UWB positioning system as fully open source, including embedded code, PC application code and algorithms. Development manuals and video tutorials are supplied to help customers learn and develop quickly. Confirm the licensing and available files for the specific product and firmware revision.

Development and interfaces

How can I display trajectories from UWB data? Is open-source software available?

UWB Positioning

Answer

The source describes embedded code, PC application code and algorithms as open source, with development manuals and video tutorials. Confirm the supplied software and licensing for the selected product.

Product selection

Which Haoru products can quickly form a positioning system?

UWB Positioning

Answer

Haoru supplies modules and complete positioning solutions. Choose modules for product integration, or a complete system with anchors, tags and PC software for faster deployment. Select the configuration according to site size and indoor or outdoor use.

Development and interfaces

Why buy four anchors if three anchors can calculate a position?

UWB Positioning

Answer

1) Tags should operate inside the anchor coverage area. Four anchors can cover a rectangular area rather than a triangular one; the source describes an approximately doubled coverage area. 2) Wireless ranging can fail. With four anchors, a position can still be calculated when ranging to at least three succeeds; a three-anchor setup needs all three measurements to succeed. 3) A four-anchor, one-tag setup can be reconfigured as three anchors and two tags to learn multi-tag operation. 4) Four anchors can support 3D positioning when the installation spans length, width and height in a 1:1:1 arrangement.

Technology and positioning

How many tags can the positioning system track simultaneously?

UWB Positioning

Answer

The source gives a theoretical capacity of thousands of tags per anchor. Practical capacity depends on the required update rate and system configuration.

Development and interfaces

Can indoor UWB anchors communicate over a network?

UWB Positioning

Answer

Yes. The applicable Haoru UWB anchors support Wi-Fi network communication.

Technology and positioning

Does 3D positioning require four anchors?

UWB Positioning

Answer

At least four anchors are required for the referenced 3D configuration; six to eight are recommended. Distribute the anchors across length, width and height, ideally with a 1:1:1 spatial arrangement. The source links this 3D drone demonstration: https://www.bilibili.com/video/BV1KE6AYfEyU

Development and interfaces

Can I develop custom applications with Haoru UWB modules?

UWB Positioning

Answer

Yes. Haoru UWB products support application integration and custom development.

Development and interfaces

What is the UWB ranging accuracy, and what affects it?

UWB Positioning

Answer

The source specifies nominal ranging accuracy of ±5cm. Obstructions, particularly metal and the human body, can significantly reduce accuracy. Communication range varies by module; the source states that nominal accuracy is maintained within its specified coverage range under the applicable conditions.

Specifications and performance

What determines UWB update rate and end-to-end latency?

UWB Positioning

Answer

Per-tag update rate is how often a new measurement or position is produced for one tag. End-to-end latency also includes transmission, host processing and filtering. The fastest mode is not the default for every product or tag count. For example, the ULM1 manual specifies a 10 ms single-tag cycle at 6.8 Mbps, while the ULM3 manual describes a 12 ms slot at 850 kbps. Use the schedule for the actual model and firmware, then measure application latency under the intended tag count and network load. Do not treat radio data rate in Mbps as a position update rate.

Technology and positioning

How can I obtain or forward the positioning results?

UWB Positioning

Answer

See Section 6.9 of the HR-RTLS1 user manual for forwarding positioning results: http://rtls1.haorutech.com/download/HR-RTLS1_UserManual.pdf

Purchasing and support

Does Haoru positioning support custom development?

UWB Positioning

Answer

After purchase, follow the unpacking instructions to assemble and test the system. Once functionality and requirements are confirmed and receipt is acknowledged, customer support supplies the full technical package. The source states that products may be returned with their appearance protected if unsuitable, but that returns are unavailable after the complete design package containing source code has been supplied. Confirm the current terms with the team before ordering.

Technology and positioning

Does the standard positioning configuration use four anchors?

UWB Positioning

Answer

Yes. The referenced configuration consists of four anchors and one tag.

Development and interfaces

Is PC positioning software included?

UWB Positioning

Answer

Yes. Haoru provides the RTLS1 PC application with 2D/3D map display, real-time trajectory tracking and data forwarding.

Technology and positioning

Are three anchors needed to calculate a position?

UWB Positioning

Answer

Yes, for the referenced multilateration configuration, three anchors are used to calculate the target's position. Other architectures, including angle-based systems, have different requirements.

Specifications and performance

Does Haoru offer centimeter-level positioning products?

UWB Positioning

Answer

Yes. The source states that the product range supports positioning accuracy of up to 10 centimeters under the applicable operating conditions.

Technology and positioning

What positioning methods do the modules use?

UWB Positioning

Answer

Haoru supports TDoA (time difference of arrival), PDoA (phase difference of arrival, used for angle estimation) and TWR (two-way ranging), depending on the product and configuration.

Specifications and performance

What is the ranging accuracy of the modules?

UWB Positioning

Answer

The source gives centimeter-level ranging accuracy of 10 centimeters, with performance affected by factors such as obstructions and metal interference. Check the specific model's ranging specification.

Specifications and performance

What positioning accuracy can the UWB3000 achieve?

UWB Positioning

Answer

For 2D positioning in the XY plane, the source gives approximately 10cm accuracy in ideal open, unobstructed line-of-sight conditions. For 3D positioning, Z-axis height accuracy is approximately 30cm. Metal, walls, dense shelving and other obstructions can degrade performance, with source examples of errors from 50cm to 1m.

Development and interfaces

What should I check if positioning accuracy is poor?

UWB Positioning

Answer

Check: 1) anchor coordinates; 2) anchor mounting height, with the source recommending at least 1.8m above the floor; 3) ranging and communication quality for each anchor; 4) obstructions; 5) whether all anchors are coplanar; 6) whether the tag is far outside the area enclosed by the anchors.

Specifications and performance

How are positioning accuracy and operating range related?

UWB Positioning

Answer

The source specifies XY accuracy of 10cm (CEP95) and Z accuracy of 30cm (CEP95). Operating range does not directly determine positioning accuracy. The higher transmit power of LD600 can produce noticeable multipath effects in a small 5 × 5m area; the source recommends it for larger spaces.

Specifications and performance

What is the accuracy of a following vehicle?

Following Vehicles

Answer

In ideal, unobstructed conditions, the source gives distance accuracy of approximately ±10cm and angular accuracy of approximately ±5°. Human-body blockage and complex metal environments can affect performance.

Products and applications

Can the following vehicle's LiDAR operate outdoors in strong sunlight?

Following Vehicles

Answer

The source states that the supplied LiDAR is designed to resist strong sunlight. Confirm the sensor model and its operating conditions for the intended installation.

Specifications and performance

What are the dimensions of the positioning system's main board?

UWB Positioning

Answer

The referenced board is 10cm long and 6cm wide. Verify the specific model and revision.

Specifications and performance

How long do the UWB tags operate on a battery charge?

UWB Positioning

Answer

The source gives five days for the wristband tag and fifteen days for the badge tag. Battery life depends on the applicable configuration and use.

Purchasing and support

Can I develop custom software for the complete following vehicle?

Following Vehicles

Answer

The complete vehicle is supplied as a finished solution, including its chassis and systems, and the source does not support custom development of that complete vehicle. A following kit includes the controller, anchors, tag and motor drive, without the chassis, for integration into an existing vehicle. Core boards are generally supplied with the kit rather than sold separately.

Operation and features

Can I control the following vehicle through an app?

Following Vehicles

Answer

A mobile mini program is available for parameter configuration. The source does not offer app-based vehicle driving control.

Development and interfaces

Do packages 7499 and 5999 include the same technical materials?

UWB Positioning

Answer

Yes. The source describes the difference as hardware only; package 7499 includes six more tags than package 5999. Confirm current package contents before purchase.

Development and interfaces

Is C# source code available?

UWB Positioning

Answer

The source states that C# source code is not currently supplied. Contact the team to check current availability and future support.

Installation and deployment

Can I deploy a positioning system without custom development?

UWB Positioning

Answer

Yes. The referenced system can be used without custom development after setup. Its basic functions also support integration, and the source describes the software as open source. Confirm the software package and licensing for your model.

Technology and positioning

Does only the tag need an IMU, rather than the anchors?

UWB Positioning

Answer

Yes. For the referenced configuration, the tag needs the IMU; the anchors do not need that feature.

Technology and positioning

Can I mount an anchor on the side of a column?

UWB Positioning

Answer

Yes. The referenced configuration requires consistent mounting heights.

Company and partnerships

What operating range or runtime does the following vehicle provide?

Following Vehicles

Answer

The source gives a travel range of 15km and approximately eight hours of operation under factory working conditions.

Product selection

Which components form a complete following system?

UWB Positioning

Answer

The source lists one front ULM3-PDOA anchor, one rear ULM3-PDOA anchor, one CTLFOLLOWV17 following controller, one HR-C400-80A DC motor controller, a 24V 20AH lithium battery and charger, either a ULM3-YK remote-control tag or ULM3-SH wristband tag, and matched motors and wheels for two-wheel or four-wheel drive. Four ultrasonic obstacle sensors and mounting/wiring accessories are optional. A packaged omnidirectional following kit is also available.

Purchasing and support

Is a UWB positioning module plug and play?

UWB Positioning

Answer

A module must be integrated with the other system components. The referenced indoor setup requires at least three anchors and one tag, plus the PC application. Follow the wiring, installation and video instructions. The source specifically states that this deployment is not simply plug and play.

Specifications and performance

What are the dimensions of the following vehicle?

Following Vehicles

Answer

The referenced vehicle measures 750 × 550 × 500mm, including its guardrails. The source notes that dimensions may vary; the delivered product takes precedence.

Technology and positioning

What is the antenna gain?

UWB Positioning

Answer

The referenced UWB antenna gain is 3dBi.

Specifications and performance

What battery runtime does the LD600 provide?

UWB Positioning

Answer

The source gives eight hours for the referenced configuration.

Development and interfaces

How does the badge tag's SOS function work?

UWB Positioning

Answer

Press the button twice in quick succession to toggle the SOS alarm state. In the uplink protocol, the highest bit of the BATTERY field is 1 during an alarm and 0 when no alarm is active.

Development and interfaces

Where can I obtain the many-to-many positioning materials?

UWB Positioning

Answer

The source shares the HR-RTLS1 materials through Baidu Netdisk: https://pan.baidu.com/s/1gyc3d5KoyIlI9jFNW8Ervw?pwd=b0u3 . Open the link in Baidu Netdisk to access the files. Contact support if the service is inaccessible in your region.

Installation and deployment

What size are the ULM1 mounting holes?

UWB Positioning

Answer

The source gives a hole radius of 1.1mm for M2 screws.

Development and interfaces

How do the modules communicate with the PC software? Are protocols supplied?

UWB Positioning

Answer

The referenced modules communicate with the PC application over Wi-Fi, requiring a separately supplied Wi-Fi router. Communication protocols are provided, and the source describes the code as open source. Check the interface and licensing for the selected model.

Operation and features

How long does charging a following vehicle take?

Following Vehicles

Answer

With the supplied original charger, the source gives approximately 2–3 hours from empty to full. A red indicator means charging; green means fully charged.

Operation and features

What charging time and charger does the vehicle use?

Following Vehicles

Answer

The referenced dedicated charger accepts 110–220V. Red means charging, green means fully charged, and the source gives approximately four hours for a full charge. This differs from another source answer; confirm the vehicle and battery configuration.

Specifications and performance

Do UTM1 and LD150 include batteries?

UWB Positioning

Answer

Yes. The source states that both referenced configurations include batteries.

Operation and features

Can sleep mode be disabled or its timeout extended?

UWB Positioning

Answer

Sleep mode can be disabled. Press the power button three times; a brief green light indicates that sleep is disabled. Press it three times again to restore sleep mode.

Purchasing and support

Is a complete following vehicle shipped assembled?

Following Vehicles

Answer

Yes. A purchased complete vehicle is shipped assembled.

Technology and positioning

What is the vehicle's own weight?

Following Vehicles

Answer

The source gives a vehicle weight of 30–40kg for the referenced configuration.

Technology and positioning

Can four anchors provide a Z-axis coordinate?

UWB Positioning

Answer

Four anchors can produce a height coordinate in the referenced setup, but the source notes that its accuracy is limited.

Development and interfaces

Can a tag read its ranges to multiple anchors in one-to-many operation?

UWB Positioning

Answer

Yes. The tag can read its distance to every participating anchor.

Operation and features

Do the modules support only one-to-one operation?

UWB Positioning

Answer

No. The referenced modules support both one-to-one and many-to-many configurations.

Development and interfaces

Where is the TTL interface?

UWB Positioning

Answer

The interface is on the back of the device. See the PDoA manual: https://www.haorutech.com/download/ULM3-PDOA_UserManual.pdf

Technology and positioning

How can I assign tag_id values to two tags?

UWB Positioning

Answer

Set the ID with the DIP switches or change it later using a command. Devices are configured at the factory before delivery.

Development and interfaces

Is a finished BLE transparent-serial product supplied, or must I connect a Bluetooth board to TTL?

UWB Positioning

Answer

BLE transparent serial is not included. You can connect a separately purchased adapter to the TTL interface.

Specifications and performance

What is the update interval with two tags?

UWB Positioning

Answer

For the referenced one-anchor, two-tag setup, the default interval is 48ms. It can be adjusted to a minimum of 24ms.

Development and interfaces

What language is used for the PC application source code?

UWB Positioning

Answer

Qt/C++.

Development and interfaces

Is an anchor with built-in Wi-Fi available?

UWB Positioning

Answer

The referenced answer states that no built-in Wi-Fi model is available. Contact support to check the latest hardware options.

Development and interfaces

Is there a macOS version of the PC application?

UWB Positioning

Answer

A native macOS version is not currently available. You can use a Windows virtual machine.

Troubleshooting and maintenance

How are anchors and wristband tags paired if several sets become mixed?

UWB Positioning

Answer

They are paired and labeled before delivery. Use the supplied stickers to identify the matching devices.

Technology and positioning

What is the maximum ranging distance?

UWB Positioning

Answer

The referenced long-range configuration supports up to 600m between an anchor and tag in open conditions. Obstructions and site layout reduce the practical range; the answer gives approximately 30–50m for a typical indoor environment. Select the range specification for the particular model.

Specifications and performance

Can the system calculate a height difference?

UWB Positioning

Answer

For the referenced configuration, distribute the anchors in a cubic spatial arrangement as shown in the installation guide to obtain a Z-axis coordinate.

Purchasing and support

Are custom-development materials supplied electronically?

UWB Positioning

Answer

Yes, through a shared download link. Assemble and test the system using the unpacking materials first. After confirming that the system meets your needs and acknowledging receipt, support supplies the full technical package. The referenced policy allows an unsuitable product to be returned with its appearance protected, but not after the design package containing source code has been supplied. Confirm current terms before ordering.

Company and partnerships

How many anchors should an indoor factory installation use?

UWB Positioning

Answer

Plan anchor placement from the floor plan and site photographs. A typical guideline is one anchor approximately every 30m, with additional coverage around obstructions. Assess separate rooms individually.

Technology and positioning

How many tags can be displayed simultaneously?

UWB Positioning

Answer

The software answer gives no theoretical display limit. As the number of tags increases, the update speed becomes slower.

Technology and positioning

Must I designate anchors and tags in distributed ranging mode?

UWB Positioning

Answer

No. In distributed ranging mode, all devices are modules rather than fixed anchors and tags. Each can measure its distance to the other participating modules.

Specifications and performance

Can ranging be performed between vehicles rather than only between a tag and anchor?

UWB Positioning

Answer

Yes, using distributed ranging. For vehicles 1, 2 and 3, vehicle 1 can obtain ranges 1–2 and 1–3; vehicle 2 obtains 2–1 and 2–3; vehicle 3 obtains 3–2 and 3–1.

Operation and features

Can I remove the following vehicle's battery for charging elsewhere?

Following Vehicles

Answer

The current battery is not designed for convenient removal; the battery compartment must be dismantled. A faster-removal compartment is under development. Contact support for current availability.

Technology and positioning

Does the following vehicle drive its front wheels?

Following Vehicles

Answer

The two-wheel-drive configuration drives the rear wheels and uses front casters. A four-wheel-drive configuration is also available.

Technology and positioning

Does Haoru supply complete following vehicles?

Following Vehicles

Answer

Yes. Contact the team with your basic requirements.

Development and interfaces

Does the positioning module output serial data?

UWB Positioning

Answer

Yes. Section 7.1 of the PDoA manual documents the serial protocol: https://www.haorutech.com/download/ULM3-PDOA_UserManual.pdf . The referenced unobstructed-condition figures are ±5° angular accuracy and ±10cm distance accuracy.

Development and interfaces

Is source code supplied with the positioning modules?

UWB Positioning

Answer

Source code can be supplied. Confirm the available files and licensing for the selected module.

Technology and positioning

Is an Android application available for positioning?

UWB Positioning

Answer

An Android application can be provided for the supported configuration.

Products and applications

Can a following kit be used to build a mobile livestreaming cart?

Automatic Following Kits

Answer

Yes. Modify the upper tray of a vehicle, or integrate a following kit into a purpose-built livestreaming chassis.

Technology and positioning

Can I build my own wheels and chassis for a following kit?

Automatic Following Kits

Answer

Yes. The following kit supports integration into your own chassis. Contact the team to discuss the drive configuration.

Operation and features

How much does the rechargeable LD600-I module weigh?

UWB Positioning

Answer

Approximately 30g for the referenced module.

Technology and positioning

How long does initial positioning take?

UWB Positioning

Answer

Within 100ms for the referenced configuration.

Installation and deployment

Can multiple positioning zones report to one terminal?

UWB Positioning

Answer

Yes. An IGA01-based network configuration can support this application.

Technology and positioning

Does a motor/drive package include the following firmware?

Automatic Following Kits

Answer

A drive-only package does not include the following program. It must be used with a following kit.

Specifications and performance

What is the positioning data update interval?

UWB Positioning

Answer

For the referenced configuration, the default is approximately 2.8 seconds, adjustable to approximately 1.2 seconds. This is configuration-specific and differs from high-update-rate modes.

Technology and positioning

How many tags can an anchor identify?

UWB Positioning

Answer

The referenced answer gives no fixed upper limit. Practical capacity depends on the requested update rate and radio scheduling.

Specifications and performance

What area can one anchor cover?

UWB Positioning

Answer

For the TDoA UTM1 configuration, the stated maximum ranging distance is 150m and the positioning range is approximately 50m, under completely open, unobstructed conditions. Positioning requires the applicable multi-anchor layout.

Technology and positioning

Does 2D positioning require a strict cubic anchor arrangement?

UWB Positioning

Answer

No. The referenced 2D configuration uses four anchors and recommends a length-to-width ratio no greater than 2:1.

Products and applications

Can UWB be used for indoor drone positioning?

UWB Positioning

Answer

The referenced answer recommends 2D positioning. UWB-only 3D performance may be inadequate for the proposed drone application, so a complete 3D solution should be assessed separately.

Development and interfaces

Can a Raspberry Pi read the positioning information?

UWB Positioning

Answer

Yes, through serial communication.

Development and interfaces

Does the system store positioning information in a database?

UWB Positioning

Answer

Database storage is not built into the referenced implementation. You can add it through custom development.

Technology and positioning

Where are positioning logs stored?

UWB Positioning

Answer

In the log directory alongside the PC application's executable file.

Operation and features

Can following vehicles travel in a convoy?

Following Vehicles

Answer

Yes. Place the following tag or remote of the trailing vehicle at the rear of the leading vehicle to form a convoy.

Specifications and performance

How long do badge and wristband tags operate on a charge?

UWB Positioning

Answer

At eight hours of use per day, the stated runtime is approximately fifteen days for a badge tag and five days for a wristband. Both normally use motion detection and enter sleep when stationary.

Development and interfaces

Can the modules interface with a drone?

UWB Positioning

Answer

The modules output serial data. Check whether the flight-control system can read the relevant serial protocol. The referenced recommendation is 2D positioning; UWB-only 3D positioning needs additional assessment.

Technology and positioning

Is an LD150 test report available?

UWB Positioning

Answer

An accuracy test report is currently available for the referenced product.

Development and interfaces

How should the cable harness be connected?

UWB Positioning

Answer

Connect the Type-C interface to the ROS board's USB port.

Installation and deployment

Must a following anchor be mounted vertically?

UWB Positioning

Answer

Yes. Mount the referenced anchor vertically.

Products and applications

How can a quadruped robot integrate following?

Automatic Following Kits

Answer

A ROS2 driver is provided for the supported following kit.

Technology and positioning

What angular coverage does a following anchor support?

UWB Positioning

Answer

One referenced anchor covers 120°. Two anchors combined with distance-based selection can provide 360° following coverage.

Products and applications

Can the following kit be used with a quadruped or embodied robot?

Automatic Following Kits

Answer

Yes. It can be integrated into quadruped and embodied-robot platforms.

Technology and positioning

How is the wristband used as a tag?

UWB Positioning

Answer

The wristband itself is a UWB tag.

Technology and positioning

What power supply do the modules require?

UWB Positioning

Answer

The referenced module requires 5V, with a 5V 1A supply.

Technology and positioning

Do the modules expose IO pins?

UWB Positioning

Answer

LD150 and LD600 include reserved IO interfaces.

Development and interfaces

Can the module firmware be programmed?

UWB Positioning

Answer

Yes. The referenced code is open source and can be programmed using Keil. Confirm the supported model and available firmware package.

Development and interfaces

Does the positioning module contain a processor?

UWB Positioning

Answer

Yes. It contains a GD32 processor, described as compatible with STM32 for the relevant implementation. Check the firmware and pinout compatibility of the specific device.

Technology and positioning

Does the ULM1-SH wristband include an audible and visual alarm?

UWB Positioning

Answer

No. ULM1-SH does not include that alarm. Choose the dedicated audible and visual alarm product when required.

Technology and positioning

Is Android test code available?

UWB Positioning

Answer

Android code is available for the supported ToF solution only.

Technology and positioning

Can I develop an app for real-time positioning tags?

UWB Positioning

Answer

Yes. Application development for supported real-time positioning tags is possible.

Operation and features

Can an anchor be powered by a power bank?

UWB Positioning

Answer

Yes, for the supported power-input configuration.

Technology and positioning

Can an anchor operate without an IMU?

UWB Positioning

Answer

Yes. The anchor does not require an IMU in the referenced setup.

Specifications and performance

What is the operating temperature range?

UWB Positioning

Answer

The referenced module is specified for −20°C to 70°C. Verify the specification for the selected model.

Development and interfaces

Does the output include XY coordinates and elevation/rotation angles?

UWB Positioning

Answer

See the data protocol in the LD600/LD600-I manual to determine whether it meets your requirements: https://www.haorutech.com/download/LD600(-I)_UserManual.pdf

Development and interfaces

Is an interface supplied that directly converts data to (x, y, heading)?

UWB Positioning

Answer

That interface is not currently supplied. Contact support about integration options and current availability.

Technology and positioning

Is the final output (x, y, heading)?

UWB Positioning

Answer

The referenced tag outputs its ranges to the anchors and its own three-axis acceleration, three-axis angular velocity and three-axis attitude angles.

Technology and positioning

Is heading or attitude information available?

UWB Positioning

Answer

The LD150-I tag includes an IMU and can output its own attitude.

Troubleshooting and maintenance

Can the system display live centimeter-level trajectories on an outdoor football field?

UWB Positioning

Answer

Yes. The referenced best positioning accuracy is approximately 10cm under suitable conditions.

Development and interfaces

Is a DW3220-based anchor compatible with a DWM3000 wristband tag?

UWB Positioning

Answer

Yes, for the referenced compatible firmware configuration.

Products and applications

Can the following vehicle deliver waste autonomously around a residential complex?

Following Vehicles

Answer

The current vehicle follows a person and does not provide autonomous navigation for that application. Contact the team about current capabilities and integration requirements.

Technology and positioning

Can I add a rack to the following vehicle?

Following Vehicles

Answer

Yes. You can add a suitable rack to the vehicle.

Technology and positioning

Can positioning be used for sports tracking and video recording?

UWB Positioning

Answer

Yes. Customers have explored similar applications using four anchors around the area and a wristband tag worn by the athlete.

Technology and positioning

Is an anchor-calibration algorithm supplied?

UWB Positioning

Answer

Yes. An anchor-calibration algorithm is supplied for the supported positioning system.

Technology and positioning

Can anchors and tags connect to a mobile phone?

UWB Positioning

Answer

Yes, through the supported interfaces and application configuration.

Technology and positioning

Can the following vehicle brake on a downhill slope?

Following Vehicles

Answer

The referenced vehicle can brake on downhill slopes within 10°. Verify the load, surface and operating conditions.

Technology and positioning

Can the following vehicle climb stairs?

Following Vehicles

Answer

The current vehicle cannot climb stairs. Contact the team for current platform options.

Technology and positioning

What slope can the following vehicle climb?

Following Vehicles

Answer

The referenced vehicle can climb approximately 15° under full load. Confirm the specific vehicle and surface conditions.

Installation and deployment

Where is the ULM1-MK power interface?

UWB Positioning

Answer

Use the header pins marked for 5V and the indicated return terminal. Check the exact pin labels and wiring in the product manual before connecting power.

Products and applications

Can a following kit be integrated into a wheelchair?

Automatic Following Kits

Answer

Theoretically, integration is possible if space is available for the electronics. A wheelchair application requires its own vehicle-level engineering and acceptance.

Development and interfaces

Can IGA01 communicate with LD600?

UWB Positioning

Answer

Yes. IGA01 and LD600 can communicate in a compatible configuration.

Technology and positioning

Does IGA01 include a PoE power module?

UWB Positioning

Answer

The original answer distinguishes IGA01 plug-in PoE arrangements from the IGA02-EP external-antenna option. Confirm the exact PoE and antenna configuration for the selected hardware revision.

Company and partnerships

What is Haoru's dual-antenna PDoA patent?

UWB Positioning

Answer

Patent: UWB Positioning Anchor Circuit Based on Dual-Antenna PDoA Measurement. Patent number: ZL202421897250.5. Granted June 20, 2025. The patent belongs to Haoru Technology.

Company and partnerships

What is Haoru's low-temperature-drift clock patent?

UWB Positioning

Answer

Patent: UWB Positioning Anchor Circuit with a High-Precision, Low-Temperature-Drift Clock. Patent number: ZL202422092060.2. Granted June 27, 2025. The patent belongs to Haoru Technology.

Company and partnerships

What is Haoru's anchor self-calibration patent?

UWB Positioning

Answer

Patent: UWB Anchor Self-Calibration Method Based on Multidimensional Scaling. Patent number: ZL202311329954.2. Grant announcement date: July 30, 2024. The patent belongs to Haoru Technology.

Technology and positioning

What roles can LD600 perform?

UWB Positioning

Answer

LD600 can be configured as an anchor or tag. Check the applicable manual for the specific configuration.

Product selection

What should I specify when choosing an RTLS development system?

UWB Positioning

Answer

Specify whether you need distance measurements, area coordinates or relative range and direction; then provide the operating area, tag count, per-tag update requirement, accuracy definition, host interface and installation constraints. HR-RTLS1 supports the documented TWR development path, while HR-RTLS4 documents a networked TDoA system. PDoA following applications have different hardware and control requirements. Identify any legacy RTLS2 or RTLS3 equipment by its hardware and firmware version before requesting compatibility or source-code access. Ask for a delivery list covering the actual modules, software, manuals and licence scope.

Product selection

What is the difference between UTM1 and ULM1?

UWB Positioning

Answer

The original answer describes UTM1 as a tag module and ULM1 as an anchor module. Roles are model- and firmware-specific; use the relevant product manual to confirm them.

Specifications and performance

What update rate do the positioning modules support?

UWB Positioning

Answer

The fastest referenced single-tag rate is 100Hz, or 10ms per update. Overall system latency increases as the number of tags increases.

Specifications and performance

What ingress-protection ratings are available?

UWB Positioning

Answer

The original answer gives IP31 for standard modules, with IP65/IP67 enclosed options for outdoor or damp environments. Verify the enclosure and rating of the exact product.

Development and interfaces

What communication interfaces are available?

UWB Positioning

Answer

Supported interfaces include serial communication such as RS485 and TTL. A wireless serial adapter can connect a supported configuration to a PC.

Development and interfaces

What input voltage is supported?

UWB Positioning

Answer

Input voltage depends on the module. Check its manual for the exact range; appropriate system interfaces can be designed for common 24V/48V platforms.

Specifications and performance

What operating temperatures are supported?

UWB Positioning

Answer

The modules use an industrial wide-temperature design. Check the particular module's manual for the numerical temperature limits.

Technology and positioning

How does a two-anchor system determine whether the tag is in front or behind?

UWB Positioning

Answer

In the referenced logic, DIS0 < DIS1 places the tag on the front side and selects front following. DIS0 > DIS1 places it on the rear side and triggers a turn-around action. Check the exact field names in the controller protocol.

Technology and positioning

What turning-sensitivity settings are recommended?

Following Vehicles

Answer

Use settings 1–2 for the referenced two-wheel-drive vehicle and 3–4 for the four-wheel-drive vehicle.

Operation and features

What does the WeChat mini program configure?

Following Vehicles

Answer

It configures vehicle functions such as reversing on approach and turning sensitivity; obstacle sensor type, sensitivity and detection distance; system settings; and factory reset.

Technology and positioning

What happens at low battery charge?

Following Vehicles

Answer

Below 20% charge, following may become unstable and drive power may be insufficient.

Operation and features

How can a two-wheel-drive vehicle be pushed manually?

Following Vehicles

Answer

Pull and rotate the clutch mechanism to disengage the motors from the drive wheels, then push the vehicle manually.

Technology and positioning

What is the electromagnetic brake function?

Following Vehicles

Answer

It is standard on the referenced S100 series. After the vehicle has stopped for two seconds, it automatically locks the wheels to reduce rolling.

Operation and features

What is reversing on approach?

Following Vehicles

Answer

When the person moves close to the vehicle, it reverses away. Enable this function in the WeChat mini program.

Operation and features

What do the startup self-test beeps mean?

Following Vehicles

Answer

Two beeps indicate normal startup; four indicate an obstacle-sensor fault in the referenced controller.

Specifications and performance

What ingress protection does the vehicle provide?

Following Vehicles

Answer

The vehicle body is rated IPX5 for water protection. IPX5 does not specify a dust-protection rating. IP65/IP67 enclosed module options are available for applicable products.

Technology and positioning

What obstacle sensors are supplied?

Following Vehicles

Answer

The basic configuration has four ultrasonic sensors. The L series adds one LiDAR unit to the four ultrasonic sensors.

Specifications and performance

What motor power does the four-wheel-drive vehicle use?

Following Vehicles

Answer

The referenced S100 series uses four 24V 250W motors. The S300 series uses four 48V 350W motors.

Specifications and performance

What motor power does the two-wheel-drive vehicle use?

Following Vehicles

Answer

Two 24V 250W motors for the referenced configuration.

Specifications and performance

What are the dimensions of the four-wheel-drive vehicle?

Following Vehicles

Answer

750 × 550 × 500mm, including the guardrails, for the referenced vehicle.

Specifications and performance

What are the dimensions of the two-wheel-drive vehicle?

Following Vehicles

Answer

750 × 550 × 500mm, including the guardrails, for the referenced vehicle.

Specifications and performance

What tire pressure is required?

Following Vehicles

Answer

The standard pressure is 45PSI, with a minimum requirement of 40PSI.

Specifications and performance

What is the following vehicle's operating range?

Following Vehicles

Answer

The referenced full-load travel range is 15km.

Specifications and performance

What battery does the four-wheel-drive vehicle use?

Following Vehicles

Answer

The referenced S300 series uses a 48V 18AH lithium battery.

Specifications and performance

What battery does the two-wheel-drive vehicle use?

Following Vehicles

Answer

A 24V 20AH lithium battery for the referenced configuration.

Specifications and performance

What is the four-wheel-drive vehicle's maximum speed?

Following Vehicles

Answer

5.6km/h for the referenced configuration, adjustable through the mini program.

Specifications and performance

What is the two-wheel-drive vehicle's maximum speed?

Following Vehicles

Answer

4.8km/h for the referenced configuration, adjustable through the mini program.

Specifications and performance

What slope can the four-wheel-drive vehicle climb?

Following Vehicles

Answer

The referenced maximum climbing angle is ≤25°.

Specifications and performance

What slope can the two-wheel-drive vehicle climb?

Following Vehicles

Answer

The referenced maximum climbing angle is ≤10°.

Specifications and performance

What payload capacity does the four-wheel-drive vehicle provide?

Following Vehicles

Answer

Rated payload depends on configuration, from 100KG to 300KG. Higher payloads require a separately assessed configuration.

Specifications and performance

What payload capacity does the two-wheel-drive vehicle provide?

Following Vehicles

Answer

Rated payload depends on configuration, from 100KG to 300KG. Higher payloads require a separately assessed configuration.

Technology and positioning

What drive arrangement does the four-wheel-drive vehicle use?

Following Vehicles

Answer

Four independently driven wheels.

Technology and positioning

What drive arrangement does the two-wheel-drive vehicle use?

Following Vehicles

Answer

Two powered wheels and two casters.

Purchasing and support

How can I connect a UWB module to a PC wirelessly?

UWB Positioning

Answer

Use a wireless serial adapter. The suggested adapter is from a third-party supplier; ask that supplier for connection support. Tutorial: https://www.bilibili.com/video/BV1v64y1C7aH/ . Referenced purchase link: https://item.taobao.com/item.htm?spm=a1z09.2.0.0.61e92e8dTwTlLk&id=635187095350&_u=c1s7j0g51dc

Company and partnerships

Does Haoru sell anchor tripods?

UWB Positioning

Answer

A temporary test can use wall-mounted anchors. Tripods are recommended for better placement and positioning performance. Haoru does not manufacture tripods, so direct purchase can reduce additional shipping costs. The referenced option is a 3m tripod with a pan/tilt head and phone clamp: https://detail.tmall.com/item.htm?_u=b1s7j0g8a92&id=623907684336&spm=a1z09.2.0.0.52d72e8djQpPlY

Technology and positioning

Are the UWB modules waterproof?

UWB Positioning

Answer

The referenced standard modules are rated IP31. IP65/IP67 enclosed options, including applicable IGA02-EP and ULM1-SH products, are available for outdoor or damp environments. Verify the exact enclosure rating.

Technology and positioning

Does Haoru supply complete positioning systems as well as modules?

UWB Positioning

Answer

Yes. Choose modules for product integration, or a complete solution containing anchors, tags and PC software for faster deployment.

Technology and positioning

Can the vehicle travel up or down stairs?

Following Vehicles

Answer

The current following vehicles do not provide automatic stair climbing or descending.

Purchasing and support

Can I purchase only a following kit if I already have a chassis?

Automatic Following Kits

Answer

Yes. Purchase the components listed in the applicable BOM. Component purchase costs less than a complete vehicle but requires assembly and integration. See the relevant component-list spreadsheet for the BOM cost.

Troubleshooting and maintenance

What should I check if STLINK cannot connect to the controller?

UWB Positioning

Answer

Check that the STLINK driver is installed and that the four SWD wires—VCC, SWDIO, SWCLK and GND—are correctly connected with good contact.

Troubleshooting and maintenance

Why does the vehicle drift or weave while driving?

Following Vehicles

Answer

Check for unequal tire pressure, different motor parameters and asymmetric mechanical installation. Adjust the remote-control turning-sensitivity setting in the mini program as appropriate.

Troubleshooting and maintenance

What do four beeps at startup mean?

Following Vehicles

Answer

The ultrasonic or LiDAR obstacle-sensor self-test failed. Check for loose cables and blocked or contaminated sensor surfaces.

Troubleshooting and maintenance

What should I do if a tire loses pressure?

Following Vehicles

Answer

The drive wheels use pneumatic tires. Maintain the recommended 45PSI pressure, check regularly and inflate with a bicycle pump or automotive inflator.

Technology and positioning

How can I restore factory settings?

Following Vehicles

Answer

In the mini program's System Configuration page, choose Restore Factory Settings and then Save and Send. Exit the mini program and wait for the vehicle to restart. Two beeps indicate completion.

Operation and features

How should I adjust turning sensitivity?

Following Vehicles

Answer

Settings 1 or 2 are generally recommended for two-wheel drive, and 3 or 4 for four-wheel drive. A higher value gives a stronger steering response. Adjust during controlled vehicle tests.

Troubleshooting and maintenance

Why does the mini program not find the vehicle?

Following Vehicles

Answer

Confirm that the vehicle is powered on, phone Bluetooth is enabled and WeChat has Bluetooth permission. The mini program searches for nearby vehicles automatically.

Installation and deployment

How should the front and rear following anchors be installed?

Automatic Following Kits

Answer

Face the indicator side outward and the cable interface inward. Mount A0 at the center of the front and A1 at the center of the rear. The recommended mounting height is approximately 0.5m above the ground.

Installation and deployment

What is the wiring sequence between the controller and motor drive?

Following Vehicles

Answer

CH2 controls the left wheel and CH3 the right. Connect black GND to GND, red 5V to 5V and yellow PWM to the signal input. Verify the connector and wire colors before connection.

Installation and deployment

Where should I connect the vehicle battery cable?

Following Vehicles

Answer

Connect the battery positive lead to the motor controller's power input through the 2P quick connector. The source recommends a physical switch in the positive supply circuit for emergency power isolation. Verify wiring against the applicable installation guide.

Installation and deployment

How should the motors and wheels be secured?

Following Vehicles

Answer

Fit the square key into the motor-shaft and wheel-hub keyways. Then install the flat washer, spring washer and M8 bolt. Without the key, the wheel can slip on the shaft.

Troubleshooting and maintenance

What should I do if a caster wobbles or does not swivel freely?

Following Vehicles

Answer

Adjust the caster-to-chassis nuts so the caster swivels freely while remaining properly supported. Follow the installation guide and ensure all four wheels contact the ground.

Operation and features

Does obstacle avoidance operate in remote-control mode?

Following Vehicles

Answer

Obstacle avoidance operates according to the selected mode during following. The referenced remote-control mode does not provide obstacle avoidance.

Operation and features

How can I manually push a following vehicle?

Following Vehicles

Answer

On the two-wheel-drive series, pull the clutch latch outward and rotate it into the disengaged position to separate the motor from the drive wheel. Reverse the procedure to re-engage the drive.

Operation and features

Is a one-button recall function available?

Following Vehicles

Answer

Yes. In parking mode, press the wristband power button or the remote's mode button once. The vehicle approaches the person and enters following mode in the supported configuration.

Specifications and performance

What are the maximum payload and speed?

Following Vehicles

Answer

Depending on configuration, payload capacity can reach 300kg. The referenced maximum speed is approximately 5.4km/h, varying with load, terrain and configuration. Compare the exact model specification because other answers give different speeds.

Development and interfaces

Can an existing tracked or electric vehicle gain following capability?

Automatic Following Kits

Answer

Yes. Haoru supports electrification and following conversions, hub-motor vehicles, heavy platforms and following-module integration. Discuss the specific platform with technical support.

Product selection

How does the L series, such as S100L, differ from the standard series?

Following Vehicles

Answer

The L series includes LiDAR and supports obstacle-bypass functions in its applicable configuration. The standard series generally uses ultrasonic sensing to stop in front of obstacles.

Product selection

How should I choose between two-wheel and four-wheel drive?

Following Vehicles

Answer

Two-wheel drive is simpler and lower cost for flat floors, malls and exhibition spaces, with a referenced climbing limit of ≤10°. Four-wheel drive suits grass and slopes, with source limits of ≤25°/30° depending on configuration. Confirm the exact model's limit.

Product selection

How do S100 and S300 differ?

Following Vehicles

Answer

S100 has a rated 100KG payload and a 24V system. S300 has a rated 300KG payload and a stronger 48V drive system for heavier loads.

Development and interfaces

Why is communication range shorter than expected?

UWB Positioning

Answer

For long-range operation, support the anchor and tag at heights above 1.8m. Check for obstructions, strong electromagnetic interference and correct antenna installation.

Technology and positioning

How do obstructions affect positioning?

UWB Positioning

Answer

The source reports that LD600 can communicate through one solid wall, with approximately 30cm additional error, whereas ULM1/ULM3 are not suitable for ranging through a solid wall. Metal can strongly block UWB, especially close to a node. Glass can also affect measurements. Typical cardboard or wood up to approximately 10cm thick is described as less disruptive. Actual performance depends on materials and geometry.

Purchasing and support

Are additional test accessories required?

UWB Positioning

Answer

Basic power banks and data cables are included in the referenced package. Tripods are recommended for outdoor tests or more demanding accuracy and stability requirements; a maximum height of 3m is suggested.

Installation and deployment

How complex is installation? Does Haoru provide on-site construction?

UWB Positioning

Answer

A standard setup involves mounting and powering anchors, configuring network IP addresses and entering anchor coordinates. Applicable anchors support PoE, and tags operate after setup. Haoru mainly supplies positioning hardware, basic technical support and deployment guidance. Site surveys, layout design, cabling, commissioning and ongoing platform operations are normally handled by the customer or a professional integrator.

Development and interfaces

Can the PC software be used directly?

UWB Positioning

Answer

Yes. It can demonstrate the system without custom development after the standard setup.

Development and interfaces

Can I interface my own STM32 development board with the modules?

UWB Positioning

Answer

Yes. Supported modules expose TTL UART or SPI interfaces. Use a compatible MCU interface and the supplied protocol documentation.

Development and interfaces

Is a Python SDK or API available?

UWB Positioning

Answer

Yes. The development package includes a Python SDK for data parsing, coordinate calculation and PC-application integration.

Development and interfaces

What operating systems are supported for development?

UWB Positioning

Answer

Development can use Windows, with Windows 10/11 recommended, and Linux with ROS1/ROS2. The PC application mainly runs on Windows. Data-parsing methods and solver libraries are available for Linux and macOS; embedded development can use a suitable cross-platform environment.

Development and interfaces

Can the modules provide ROS data?

UWB Positioning

Answer

Supported modules such as ULM3-PDOA have ROS1/ROS2 drivers. In a following vehicle, core control logic runs on STM32; an integrator can port suitable logic to ROS as required.

Troubleshooting and maintenance

How can I learn environment setup and firmware programming?

UWB Positioning

Answer

Detailed tutorials cover embedded development environment setup and firmware updates without a development environment. Search for Haoru Technology on Bilibili or contact support for the appropriate guide.

Purchasing and support

When is the full technical design package supplied?

UWB Positioning

Answer

Complete the unpacking setup and confirm the system meets your requirements. After receipt is acknowledged, support supplies the full technical package. The referenced policy states that returns are unavailable after the package containing source code has been supplied. Confirm current sales terms before ordering.

Development and interfaces

Are custom-development documents and code available?

UWB Positioning

Answer

The applicable development package contains embedded Keil projects, PC application source code and hardware schematics in PDF/Sch formats. Support supplies the download link after receipt confirmation. Files and licensing vary by product.

Development and interfaces

Does the communication protocol use JSON or binary data?

UWB Positioning

Answer

The supported implementation provides JSON for readable debugging and binary formats for efficient integration. Switch formats through the web configuration interface or commands where supported by the firmware.

Development and interfaces

How is positioning data transmitted?

UWB Positioning

Answer

Interfaces depend on the module. Portable tags and anchors commonly provide USB-TTL output. IGA01-EP/IGA02-EP support Ethernet, PoE and UDP for networked installations.

Development and interfaces

What does the gateway module do?

UWB Positioning

Answer

A normal test setup connects a module to the PC by USB. The gateway adds Wi-Fi communication so the module can communicate with the PC wirelessly. It is an optional communication accessory rather than a requirement of UWB positioning itself.

Troubleshooting and maintenance

How can I connect a positioning module to a PC without a cable?

UWB Positioning

Answer

Use a wireless serial adapter. The recommended third-party products are references only; contact their suppliers for adapter-specific connection support.

Technology and positioning

How can I restore a module's factory configuration?

UWB Positioning

Answer

Many supported modules, including referenced IGA01-EP and ULM3-PDOA devices, have a reset button. Hold it for five seconds to restore factory settings, according to the applicable manual.

Development and interfaces

How do modules connect to other embedded devices?

UWB Positioning

Answer

Through the onboard UART-TTL interface.

Development and interfaces

How do the modules connect to a PC?

UWB Positioning

Answer

Through USB. In the referenced four-anchor system, only one anchor needs a USB connection to the PC.

Specifications and performance

How are the modules powered?

UWB Positioning

Answer

Most referenced modules use 5V DC through USB or a terminal. Wearable wristband and badge tags contain lithium batteries and support USB charging.

Specifications and performance

What is the standard operating temperature range?

UWB Positioning

Answer

The referenced standard range is −20°C to +70°C. Verify the chosen model's specification.

Development and interfaces

What communication range is available between an anchor and tag?

UWB Positioning

Answer

Suitable models can exceed 200m in open, unobstructed line-of-sight conditions. Walls, metal and indoor attenuation reduce practical coverage. The referenced indoor planning guideline is a 30–80m coverage radius per anchor, subject to the specific model and site survey.

Specifications and performance

How does configured tag capacity affect UWB update intervals?

UWB Positioning

Answer

In the documented TDMA configurations, each configured tag slot contributes to the total cycle, including slots whose tags are absent. At 110 kbps, the ULM1 manual describes 28 ms per tag slot: four slots produce a 112 ms cycle, or about 8.9 updates per second per tag. At 850 kbps, the ULM3 example uses 12 ms per slot: eight slots produce a 96 ms cycle, or about 10.4 updates per second per tag. These examples apply to their specified modes; other firmware and configurations require their own schedule. They describe update intervals, not total application latency.

Technology and positioning

Can I adjust the tag update interval?

UWB Positioning

Answer

The source gives a default interval of 112ms and a fastest interval of 10ms through firmware settings. It labels the associated radio rate as 6.8Mhz; that unit requires confirmation and should not be treated as an update frequency.

Specifications and performance

What battery or power-bank runtime is available?

UWB Positioning

Answer

Runtime depends on battery capacity and positioning frequency. Referenced ULM1 power-bank configurations give approximately ten hours for an anchor and fifteen hours for a tag. LD150/LD600 internal-battery configurations give approximately eight hours for an anchor and twelve hours for a tag.

Purchasing and support

Does Haoru manufacture tripods?

UWB Positioning

Answer

No. A separately purchased 3m livestreaming tripod with a pan/tilt head and phone clamp is recommended.

Products and applications

Can the modules be used with drones and AGVs?

UWB Positioning

Answer

Yes. Haoru products have been used in customer drone and AGV applications. The complete application and required positioning dimensions must be assessed for each platform.

Development and interfaces

Can the modules interact with an iPhone?

UWB Positioning

Answer

The referenced ULM3-FIRA configuration supports compatible iPhone 11 and later devices running iOS 15+ through FiRa-related integration. Standard configurations do not provide that capability. Verify the applicable protocol and firmware.

Specifications and performance

Are IP65/IP67 module options available?

UWB Positioning

Answer

Yes. Applicable enclosed products such as IGA02-EP and ULM1-SH are available for outdoor or damp conditions. Verify the exact enclosure rating.

Technology and positioning

Do the modules have waterproof enclosures?

UWB Positioning

Answer

ULM1 has no enclosure in the referenced standard configuration. LD150/LD600 have non-sealed enclosures with external antennas and must not be used directly in rain.

Purchasing and support

How many modules should I buy?

UWB Positioning

Answer

Use two modules for one-to-one ranging, at least four for the referenced 2D system of three anchors and one tag, and at least five for 3D with four anchors and one tag. The answer recommends five modules for wider coverage and better ranging redundancy.

Operation and features

What is TDoA, and how do UTM1 and ULM1 differ?

UWB Positioning

Answer

UTM1 supports time-difference-of-arrival positioning for larger tag populations, with network integration as configured. ULM1 mainly supports two-way ranging/ToF. TDoA and TWR differ in scheduling and infrastructure requirements; select the architecture for the application's tag count and accuracy needs.

Product selection

Which module families are available?

UWB Positioning

Answer

The referenced selection separates DW1000-based products, including LD600 at 600m with a PA, LD150 at 150m and ULM1 at 50m, from DW3000-based products such as ULM3 at 40m, ULM3-PA at 300m with a PA and angle-measuring ULM3-PDOA. Ranges depend on operating conditions. See the module-selection table for detailed comparison.

Development and interfaces

Is the positioning system ready to use, or does it require development?

UWB Positioning

Answer

The system includes established positioning functions. Read position data through its interfaces for your application, or use the supplied functionality and available source code for custom product development.

Development and interfaces

How do the legacy RTLS1, RTLS2 and RTLS3 platforms differ?

UWB Positioning

Answer

RTLS1 is an open-source STM32 development kit for evaluation, low-level UWB work, product development and integration. RTLS2 is a closed-source deployment-oriented device with Ethernet and a web interface. RTLS3 is an open-source Arduino development kit with a lower learning barrier for evaluation and academic projects. These are platform-level descriptions. Confirm the hardware revision, firmware and delivered code/licence scope for an existing installation; the description does not imply that every connected module has open internal firmware.

Development and interfaces

What can a Haoru UWB positioning system do?

UWB Positioning

Answer

Haoru supplies UWB RTLS hardware and basic data interfaces for tracking people, vehicles and assets. Depending on the configuration and environment, it provides centimeter- to submeter-level real-time X/Y/Z position data. Integrate these interfaces into an MES, WMS, security platform or other application to implement trajectory tracking, geofencing and statistics.

Development and interfaces

Can I obtain positioning data on the same PC that runs the application?

UWB Positioning

Answer

Yes. View it in the HR-RTLS application or receive it through the data-forwarding interface on the local PC.

Company and partnerships

How do I forward HR-RTLS data to another host?

UWB Positioning

Answer

Open Data Forwarding in the PC application's Parameter Settings. Enter the destination host's IP address and port. Position results, including tag IDs and X/Y/Z coordinates, are forwarded by UDP. Use a network debugging tool listening on that port to verify reception.

Development and interfaces

Can tag data be read without internet access?

UWB Positioning

Answer

Yes. The positioning network is a local system; reading its data does not require an external internet connection.

Specifications and performance

Are ranges below 1m less accurate?

UWB Positioning

Answer

Short-distance ranging can be affected on DW3000-based modules such as ULM3 and ULM3-PDOA. The referenced answer states that performance is generally maintained above 0.5m, while distances below 0.5m can show larger errors due to antenna and signal-processing effects. Verify short-range behavior in the intended configuration.

Specifications and performance

Can positioning accuracy be improved further?

UWB Positioning

Answer

For the referenced hardware and algorithm, ideal-condition figures are approximately 10cm in 2D and 30cm on the Z axis. Further improvement may require additional engineering, such as UWB/IMU, LiDAR or vision fusion; denser or better anchor geometry; and improved filtering or calibration. These approaches must be evaluated rather than treated as guaranteed accuracy improvements.

Development and interfaces

Is the standard positioning solution a 3D system?

UWB Positioning

Answer

The standard solution mainly targets 2D floor-level tracking of people, vehicles and assets. Precise XYZ positioning requires suitable geometry: at least four anchors, with six to eight recommended, distributed across a roughly 1:1:1 space. Z accuracy degrades with obstructions or narrow and non-ideal layouts. For floor identification, assess separate anchor deployments on each floor and determine the floor in your application from anchor or zone IDs. The standard PC application does not provide a complete automatic multi-floor system; that integration normally requires custom development.

Technology and positioning

How can I tell when a module or power bank is fully charged?

UWB Positioning

Answer

On applicable internal-battery modules such as LD150(-I), LD600(-I), ULM1-GP and ULM1-SH, a blue charging indicator changes to green when charging completes. ULM1, ULM3 and ULM3-PDOA standard modules use an external power bank; follow that power bank's indicators, commonly flashing while charging and steady when full. Check the exact device's indicator definitions.

Purchasing and support

Can LD600 operate as either an anchor or a tag?

UWB Positioning

Answer

Yes. LD600 can be configured in either role. For example, a five-module order can be configured at the factory as four anchors and one tag.

Troubleshooting and maintenance

Why is UWB data sometimes lost?

UWB Positioning

Answer

Check obstruction and interference, including solid walls, metal, glass and dense vegetation. Low anchor mounting can allow people or ground-level objects to block the link; the referenced recommendation is above 1.8m. Move anchors to improve line of sight and check strong electromagnetic interference or metal reflections. See Section 6.3.3 of the relevant manual for obstruction effects.

Purchasing and support

Is CIR reference source code available?

UWB Positioning

Answer

The applicable development package includes CIR reference code and firmware, usually in Other Reference Code or a similarly named folder. Contact support if the files or link are missing.

Troubleshooting and maintenance

Can the standard positioning firmware output CIR information?

UWB Positioning

Answer

Positioning/ranging firmware and CIR acquisition firmware are separate. Modules normally ship with positioning firmware. To acquire CIR, program the compatible module, usually an anchor, with the dedicated CIR firmware. The two programs do not run simultaneously. Check the supplied reference package or ask support for the correct files.

Specifications and performance

Which module provides angle measurement?

Automatic Following Kits, Following Vehicles

Answer

Applicable PDoA modules support angle measurement; the referenced front-anchor AOA0 range is −60° to +60°.

Development and interfaces

Do both front and rear following anchors measure angles?

Automatic Following Kits, Following Vehicles

Answer

The front anchor provides DIS0 ranging, AOA0 angle measurement and serial communication. The rear anchor provides DIS1 ranging and, in the described configuration, AOA1 angle data, forwarding it wirelessly to the front anchor. It therefore needs power but not a separate host serial connection. Check the specific kit's protocol and firmware.

Technology and positioning

Do the following products provide autonomous navigation?

Automatic Following Kits, Following Vehicles

Answer

The standard following products do not currently provide that navigation capability. Contact the team for integration options.

Development and interfaces

Is the following-vehicle code open source?

Automatic Following Kits, Following Vehicles

Answer

The following vehicle's controller code is available as open-source development material for supported kits. The PDoA module's internal firmware is excluded.

Specifications and performance

What positioning accuracy is stated for the following system?

Automatic Following Kits, Following Vehicles

Answer

The source gives ±5cm (CEP95) for measurements in a 42m × 21m test environment. Confirm the metric and tested configuration.

Specifications and performance

What motor powers are used?

Automatic Following Kits, Following Vehicles

Answer

The referenced motor ratings are 250W at 24V and 350W at 48V.

Development and interfaces

How do the controller and motor drive communicate?

Automatic Following Kits, Following Vehicles

Answer

The system uses UART-TTL interfaces where specified, while wheel-control outputs are PWM. CH2 controls the left-wheel drive and CH3 the right-wheel drive, connected to the corresponding motor-controller inputs. Check the wiring diagram for the specific controller.

Operation and features

Does the vehicle reverse when the wristband or remote approaches?

Automatic Following Kits, Following Vehicles

Answer

In the described default configuration it does not reverse or move on approach. Other firmware offers an optional reversing-on-approach setting, so confirm the active configuration.

Operation and features

Must I choose between a following remote and a wristband?

Automatic Following Kits, Following Vehicles

Answer

Options include an integrated remote containing the following tag, or a standard remote combined with a following wristband. In wristband following mode, the vehicle follows the wristband.

Technology and positioning

What does the laser option mean?

Automatic Following Kits, Following Vehicles

Answer

It refers to LiDAR used for obstacle sensing and bypassing obstacles in the applicable configuration.

Technology and positioning

Do the vehicle tires need inflation?

Automatic Following Kits, Following Vehicles

Answer

Tire construction depends on the two-wheel or four-wheel configuration. Contact the team for the exact tire type.

Technology and positioning

How can LiDAR returns from the vehicle's own body be handled?

Automatic Following Kits, Following Vehicles

Answer

Mask the angular sectors occupied by the vehicle body so those returns are not processed as external obstacles.

Technology and positioning

Can LiDAR be purchased separately?

Automatic Following Kits, Following Vehicles

Answer

The referenced answer permits a LiDAR purchase for customers buying a complete Haoru following vehicle. Confirm current supply conditions.

Technology and positioning

Is there an ultrasonic-only obstacle-sensing option?

Automatic Following Kits, Following Vehicles

Answer

Yes. Ultrasonic sensing provides stop-on-obstacle behavior and has detection blind spots; it does not provide the referenced LiDAR obstacle-bypass function. Choose the appropriate LiDAR configuration for bypassing.

Technology and positioning

How many obstacle sensors are used?

Automatic Following Kits, Following Vehicles

Answer

The described configuration uses one LiDAR and four ultrasonic sensors. LiDAR is the main sensor for bypassing; ultrasound assists near-range stopping.

Operation and features

What is remote recall?

Automatic Following Kits, Following Vehicles

Answer

At a suitable distance, press the following button to enter following mode. The vehicle locates the tag and approaches it. The referenced recall distance is approximately 15m.

Specifications and performance

What following distance can be configured?

Automatic Following Kits, Following Vehicles

Answer

The referenced following-distance range is 0.5–15m, with a minimum setting of 0.5m.

Technology and positioning

Which motor configuration is suggested for a 200kg payload?

Automatic Following Kits, Following Vehicles

Answer

A supported 48V 350W motor configuration can be selected. Assess the complete vehicle drive and payload requirements.

Technology and positioning

Can the following vehicle travel between specified points?

Automatic Following Kits, Following Vehicles

Answer

The standard product follows a person and does not provide autonomous point-to-point travel.

Technology and positioning

Does the product follow using image recognition?

Automatic Following Kits, Following Vehicles

Answer

No. The following target is tracked by UWB rather than image recognition.

Technology and positioning

When does a two-anchor turn-around action end?

Automatic Following Kits, Following Vehicles

Answer

For the referenced logic: DIS0 < DIS1 and −10° ≤ AOA0 ≤ +10°.

Technology and positioning

How does front following determine its steering direction?

Automatic Following Kits, Following Vehicles

Answer

For the referenced logic, drive straight when −10° ≤ AOA0 ≤ +10°; turn left when AOA0 < −10°; turn right when AOA0 > +10°.

Development and interfaces

What is the two-anchor following architecture?

Automatic Following Kits, Following Vehicles

Answer

A front anchor measures DIS0 and AOA0 and provides serial communication; a rear anchor measures DIS1; the followed person carries the tag.

Operation and features

What obstacle modes are available?

Automatic Following Kits, Following Vehicles

Answer

Obstacle bypass, stop and wait, and obstacle sensing disabled, according to the supported configuration.

Operation and features

What happens when the person is in front or behind the vehicle?

Automatic Following Kits, Following Vehicles

Answer

The vehicle follows when the person is in front. When the person is behind, it turns around in place before following.

Operation and features

How is the remote powered on and its mode selected?

Automatic Following Kits, Following Vehicles

Answer

Hold the power control for three seconds. Press the mode button once to switch modes: white indicates remote-control mode and red following mode in the referenced device.

Installation and deployment

How are the ultrasonic sensors wired?

Automatic Following Kits, Following Vehicles

Answer

Connect them to the controller slots in left, front-left, front-right and right order. Suitable extension cables may be used.

Installation and deployment

How are the PDoA anchors connected?

Automatic Following Kits, Following Vehicles

Answer

Use the specified 1.25mm-pitch 4P cables for the master/slave anchor connections. The rear-anchor cable can be extended as specified by the installation guide.

Installation and deployment

How are motors connected to the motor controller?

Automatic Following Kits, Following Vehicles

Answer

Connect the black 4P motor plugs to M1/M2. The referenced two-wheel setup has no front/rear motor pairing; the four-wheel setup connects the left and right motor groups as specified in the wiring diagram.

Installation and deployment

How are controller wheel outputs wired?

Automatic Following Kits, Following Vehicles

Answer

Connect CH2 for the left wheel and CH3 for the right through the specified 3P cables: black GND, red 5V and yellow PWM.

Installation and deployment

What are the drive-wheel installation steps?

Automatic Following Kits, Following Vehicles

Answer

Insert the motor shaft into the drive wheel, fit the square key, secure with the M8 bolt and inflate the tire.

Installation and deployment

How is a motor secured to the chassis?

Automatic Following Kits, Following Vehicles

Answer

Use four M6 × 40 screws for the referenced mounting.

Installation and deployment

How should the casters be installed?

Automatic Following Kits, Following Vehicles

Answer

Fit the bearing assembly onto the 30mm tube, tighten the bolt and adjust the ground clearance so all four wheels contact the ground.

Installation and deployment

Which direction should the anchors face?

Automatic Following Kits, Following Vehicles

Answer

Face the indicator side of both front and rear anchors outward.

Installation and deployment

Where should front and rear anchors be mounted?

Automatic Following Kits, Following Vehicles

Answer

Mount each at the center of its corresponding end, with the indicator side outward and cable port inward. The referenced guide gives approximately 0.5m above ground and a 15° installation angle. Confirm the orientation in the exact guide.

Troubleshooting and maintenance

What should I check if a wristband or remote will not charge?

Automatic Following Kits, Following Vehicles

Answer

Check charging contacts for dirt or oxidation and clean appropriately, such as with an alcohol wipe. Align the wristband's magnetic charging cable; the remote uses Type-C.

Troubleshooting and maintenance

Why does the vehicle not stop at an obstacle?

Automatic Following Kits, Following Vehicles

Answer

Check whether Stop on Obstacle or Obstacle Bypass is selected in the mini program. With obstacle sensing disabled, the vehicle does not react to obstacles. Confirm the mode before operation.

Product selection

How do ultrasound and LiDAR differ?

Automatic Following Kits, Following Vehicles

Answer

Ultrasound is lower cost but less effective for small or oblique objects, so the referenced system uses it for stopping. LiDAR covers a wider angle and supports the applicable obstacle-bypass behavior.

Operation and features

How are wristband and remote modes switched?

Automatic Following Kits, Following Vehicles

Answer

Press the wristband power button once to switch following/stopping. On the remote, press mode button 3 once to switch remote-control/following; red and white indicate the respective modes.

Operation and features

How can reversing on approach be enabled?

Automatic Following Kits, Following Vehicles

Answer

Enable it in Vehicle Control in the WeChat mini program. It is disabled by default. When enabled, the vehicle reverses to maintain the set separation. The referenced vehicle lacks rear obstacle sensors, so reversing can cause a collision; assess the application before enabling it.

Technology and positioning

Will the vehicle turn around if the person is behind it?

Automatic Following Kits, Following Vehicles

Answer

Yes. The two-anchor system identifies a rear-side target, turns in place and then starts following.

Troubleshooting and maintenance

Why does the vehicle not move in following mode?

Automatic Following Kits, Following Vehicles

Answer

Check that startup passed with two beeps, the tag/remote battery is sufficient, the tag is not blocked by the body or metal, and nearby obstacles are not triggering stop-on-obstacle behavior.

Operation and features

How are the following tags charged, and how long do they last?

Automatic Following Kits, Following Vehicles

Answer

The wristband and remote contain lithium batteries charged over USB. The wristband uses a magnetic cable and the remote Type-C. Runtime ranges from days to weeks depending on use and settings.

Development and interfaces

What radio range does UWB following support?

Automatic Following Kits, Following Vehicles

Answer

The referenced PDoA anchor and compatible tag, such as ULM3-SH, communicate over approximately 40m. Body and metal obstructions can significantly affect accuracy and link stability.

Operation and features

What is the remote-control range?

Automatic Following Kits, Following Vehicles

Answer

The referenced maximum is approximately 30m. Operate with good visibility and avoid blockage by large metal objects.

Company and partnerships

What vehicle travel range and runtime are stated?

Automatic Following Kits, Following Vehicles

Answer

With the referenced 24V20Ah or 48V18Ah battery configuration, full-load operation is approximately 15km or eight hours under factory working conditions. Load, surface and speed affect runtime.

Purchasing and support

Can I buy a complete vehicle or just the following kit?

Automatic Following Kits, Following Vehicles

Answer

A complete vehicle includes the chassis and systems. A kit includes the controller, anchors, tag and motor drive without the chassis, for converting an existing platform. Core boards are generally supplied with the kit rather than individually.

Product selection

How do single-anchor and omnidirectional two-anchor following differ?

Automatic Following Kits, Following Vehicles

Answer

A single front anchor starts and follows within an approximately 120° forward sector. Rapid direction changes or rear/side positions can lose the target or produce unsuitable motion. The two-anchor configuration supports 360° target-side selection, turning in place when the person is behind before starting to follow.

Products and applications

Can I use 48V components on a 24V vehicle?

Automatic Following Kits, Following Vehicles

Answer

Do not mix incompatible voltage-rated batteries, motors and drives; incorrect combinations can damage equipment. Some low-voltage control components, including anchors, tags and controller boards, can be shared where the supported supply and interface arrangements match. Check the complete wiring and voltage ratings before integration.

Company and partnerships

Which following code is open source?

Automatic Following Kits, Following Vehicles

Answer

The following vehicle's controller code is open source for the supported kit. Internal PDoA anchor firmware is proprietary and is not supplied as open source.

Technology and positioning

How does the kit achieve 360° following?

Automatic Following Kits, Following Vehicles

Answer

It uses front and rear PDoA anchors. A range comparison determines when the target is behind; the controller then turns the vehicle in place before following.

Technology and positioning

How does an automatic following vehicle work?

Automatic Following Kits, Following Vehicles

Answer

UWB tracks a tag worn by the target person. The vehicle controller uses the target's relative position and motion, together with vehicle sensors, to calculate drive commands. The following algorithm controls the differential-drive wheels for smooth tracking. The available behavior depends on the controller and sensor configuration.

Technology and positioning

Can the vehicle automatically return home or drive to a specified location?

Automatic Following Kits, Following Vehicles

Answer

The standard following vehicle does not provide AGV-style point-to-point path planning, map navigation or automatic dispatch. Autonomous travel to a fixed coordinate requires a separate solution.

Technology and positioning

Is obstacle avoidance available?

Automatic Following Kits, Following Vehicles

Answer

Applicable LiDAR-equipped vehicles provide obstacle-bypass functions, and obstacle-sensor packages are available. The original answer also describes ultrasound-based bypass, which conflicts with other answers limiting ultrasound to stopping. Confirm the exact hardware and firmware. LiDAR supply conditions depend on the complete vehicle configuration.

Product selection

How should I select a following product?

Automatic Following Kits, Following Vehicles

Answer

Select according to the application, chassis, load and operating environment. Contact the team for configuration advice.

Technology and positioning

What does a red indicator mean?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

On the referenced tag, a steady red indicator means low battery. Flashing red indicates a ranging request without an anchor response.

Company and partnerships

Where is Haoru Technology located?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Dalian, Liaoning Province, China.

Purchasing and support

Is express shipping available?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

The referenced domestic shipping service is SF Standard Express. Battery-containing wristbands require ground shipping and are not eligible for the faster air-express service. Ask the team about shipping to your destination.

Company and partnerships

Is this a Nooploop IPS product?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

No. Haoru's products are developed by Haoru Technology.

Purchasing and support

Can payment be made by bank transfer?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. Contact the team for the company's bank-account details and payment arrangements.

Specifications and performance

What RF safety information is available for a wristband worn near the body?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Haoru states that product transmit power meets the applicable national safety requirements. Request the relevant product test and compliance documentation for your intended deployment and market.

Operation and features

How can I tell when the wristband is fully charged?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

A steady green indicator means fully charged on the referenced wristband.

Purchasing and support

How soon are orders dispatched?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

The referenced domestic dispatch target is normally within 48 hours, with orders placed before 17:00 dispatched the same day where possible. Confirm availability and destination-specific delivery arrangements.

Company and partnerships

Where is the factory located?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Dalian, Liaoning Province, China.

Products and applications

What battery runtime do the products provide?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Referenced figures vary by configuration: LD150/LD600 anchors approximately eight hours and tags twelve hours; ULM1-SH/ULM3-SH wristbands approximately ten days at eight operating hours per day and 10Hz; ULM1-GP badges approximately thirty days under the same conditions; ULM1 power-bank configurations four hours for an anchor and six hours for a tag; and a complete vehicle with a 24V20Ah battery carrying 100KG approximately eight hours or 15km. These figures differ from other answers; confirm the current product and operating settings.

Technology and positioning

Can customers evaluate the products?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

The referenced domestic purchase policy offers a seven-day return period for eligible orders. Confirm the terms for evaluation and international orders with the team.

Company and partnerships

What is Haoru's high-tech enterprise certification?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Certificate number GR202531200595, issued November 18, 2025, valid for three years.

Purchasing and support

Can replacement accessories be supplied?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Replacement batteries or damaged accessories can be arranged after verification of the delivery details. Component cost and shipping are normally paid by the customer.

Purchasing and support

How are product materials obtained?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

After purchase, an unpacking-material download link is provided, including assembly and test instructions.

Purchasing and support

Is OEM customization available?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. Tiered quotations are available, including quantities of 10–50 sets and 51–500 sets.

Purchasing and support

What warranty is provided?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

The stated hardware warranty is twelve months. Manufacturing-related failures within the warranty period can be repaired or replaced without charge under the applicable warranty terms.

Technology and positioning

How are factory settings restored?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Use the supported mini-program function or the model-specific button sequence in the manual.

Development and interfaces

Can firmware be upgraded?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. Supported controller firmware can be programmed using STLINK after setting up the required development environment.

Development and interfaces

What development support is available?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Development documents, supported SDK/API resources including Python, and the PC positioning application are provided for the applicable product.

Development and interfaces

Can the normal module firmware output raw CIR?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Normal ranging/positioning firmware outputs processed ranges or angles rather than raw channel impulse response data. CIR acquisition requires the compatible dedicated firmware described in the CIR development materials.

Operation and features

How is the wristband powered on and switched between following and stop?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Hold the button for three seconds. A flashing blue light indicates following mode; press once to switch to stop, indicated by flashing green on the referenced device.

Company and partnerships

Are discounts available?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Samples use the quoted fixed prices. The company focuses its resources on development and customer technical support and states a thirty-day price-protection policy for eligible purchases. Volume pricing is available above fifty modules. Contact the team for current terms and quotations.

Company and partnerships

Can a lost battery or damaged accessory be replaced?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. Supply the recipient's name, phone and address for verification. Replacement cost and shipping are normally paid by the customer.

Technology and positioning

How long is technical support available?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

The referenced policy includes one month of product-related technical consultation. A paid extension is listed at RMB 149 for three months. Support beyond the company's products, including third-party integration questions, is not guaranteed. Confirm the current international support arrangement.

Purchasing and support

Where is the development package downloaded?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

An unpacking download link is supplied after purchase. Assemble and test the system, confirm that it meets your requirements and acknowledge receipt; support then supplies the full technical materials.

Purchasing and support

Is OEM customization eligible for volume discounts?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. The quotation schedule includes volume tiers such as 10–50 sets and 51–500 sets. Larger quantities reduce unit cost. Discuss custom requirements and commercial terms with the team.

Purchasing and support

How long is the hardware warranty?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Twelve months under the stated warranty terms, with free repair or replacement for covered non-user-caused failures.

Company and partnerships

Does Haoru support volume purchasing and OEM customization?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. Pricing varies with volume, including 10–50 and 51–500-set tiers. OEM options can cover configuration, appearance or functions. Request a quotation for the specific requirements.

Purchasing and support

Does modifying code affect the warranty?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Damage caused by user modifications to embedded firmware or hardware is excluded from free warranty coverage under the referenced warranty terms. Debug modifications on a development platform before vehicle installation.

Purchasing and support

How can I obtain software and technical materials?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

An unpacking download link is supplied first. After setup, testing and receipt confirmation, contact support for the full technical package.

Company and partnerships

Is custom development supported, and which files are open source?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Yes. Supported following-controller STM32 code and design files, including controller schematics, are available. The internal firmware of the PDoA anchor is proprietary and excluded.

Purchasing and support

How are faulty products returned or exchanged?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

For the referenced domestic policy, report a quality problem within seven days of receipt with the order number and description. After verification, a return or exchange can be arranged. Keep the original packaging; confirm the terms for your destination.

Purchasing and support

What is the product warranty period?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

Twelve months under the stated warranty terms, with free repair or replacement for covered non-user-caused failures.

Technology and positioning

Are PDoA module schematics supplied?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

PDoA module schematics are not currently supplied.

Purchasing and support

Do quoted prices include tax?

UWB Positioning, Automatic Following Kits, Following Vehicles

Answer

The referenced Chinese domestic prices include tax, and an electronic ordinary invoice can be issued. Ask the team about international quotations and invoice requirements.