FAQ & SUPPORT

FAQ

Find answers about UWB positioning, intelligent following, development interfaces and project delivery by product line and topic.

11 questions found

Product selection

Which Haoru products can quickly form a positioning system?

UWB Positioning

Answer

Haoru supplies modules and complete positioning solutions. Choose modules for product integration, or a complete system with anchors, tags and PC software for faster deployment. Select the configuration according to site size and indoor or outdoor use.

Product selection

Which components form a complete following system?

UWB Positioning

Answer

The source lists one front ULM3-PDOA anchor, one rear ULM3-PDOA anchor, one CTLFOLLOWV17 following controller, one HR-C400-80A DC motor controller, a 24V 20AH lithium battery and charger, either a ULM3-YK remote-control tag or ULM3-SH wristband tag, and matched motors and wheels for two-wheel or four-wheel drive. Four ultrasonic obstacle sensors and mounting/wiring accessories are optional. A packaged omnidirectional following kit is also available.

Product selection

What should I specify when choosing an RTLS development system?

UWB Positioning

Answer

Specify whether you need distance measurements, area coordinates or relative range and direction; then provide the operating area, tag count, per-tag update requirement, accuracy definition, host interface and installation constraints. HR-RTLS1 supports the documented TWR development path, while HR-RTLS4 documents a networked TDoA system. PDoA following applications have different hardware and control requirements. Identify any legacy RTLS2 or RTLS3 equipment by its hardware and firmware version before requesting compatibility or source-code access. Ask for a delivery list covering the actual modules, software, manuals and licence scope.

Product selection

What is the difference between UTM1 and ULM1?

UWB Positioning

Answer

The original answer describes UTM1 as a tag module and ULM1 as an anchor module. Roles are model- and firmware-specific; use the relevant product manual to confirm them.

Product selection

How does the L series, such as S100L, differ from the standard series?

Following Vehicles

Answer

The L series includes LiDAR and supports obstacle-bypass functions in its applicable configuration. The standard series generally uses ultrasonic sensing to stop in front of obstacles.

Product selection

How should I choose between two-wheel and four-wheel drive?

Following Vehicles

Answer

Two-wheel drive is simpler and lower cost for flat floors, malls and exhibition spaces, with a referenced climbing limit of ≤10°. Four-wheel drive suits grass and slopes, with source limits of ≤25°/30° depending on configuration. Confirm the exact model's limit.

Product selection

How do S100 and S300 differ?

Following Vehicles

Answer

S100 has a rated 100KG payload and a 24V system. S300 has a rated 300KG payload and a stronger 48V drive system for heavier loads.

Product selection

Which module families are available?

UWB Positioning

Answer

The referenced selection separates DW1000-based products, including LD600 at 600m with a PA, LD150 at 150m and ULM1 at 50m, from DW3000-based products such as ULM3 at 40m, ULM3-PA at 300m with a PA and angle-measuring ULM3-PDOA. Ranges depend on operating conditions. See the module-selection table for detailed comparison.

Product selection

How do ultrasound and LiDAR differ?

Automatic Following Kits, Following Vehicles

Answer

Ultrasound is lower cost but less effective for small or oblique objects, so the referenced system uses it for stopping. LiDAR covers a wider angle and supports the applicable obstacle-bypass behavior.

Product selection

How do single-anchor and omnidirectional two-anchor following differ?

Automatic Following Kits, Following Vehicles

Answer

A single front anchor starts and follows within an approximately 120° forward sector. Rapid direction changes or rear/side positions can lose the target or produce unsuitable motion. The two-anchor configuration supports 360° target-side selection, turning in place when the person is behind before starting to follow.

Product selection

How should I select a following product?

Automatic Following Kits, Following Vehicles

Answer

Select according to the application, chassis, load and operating environment. Contact the team for configuration advice.

FAQ | Haoru UWB