FAQ & SUPPORT

FAQ

Find answers about UWB positioning, intelligent following, development interfaces and project delivery by product line and topic.

6 questions found

Product selection

How does the L series, such as S100L, differ from the standard series?

Following Vehicles

Answer

The L series includes LiDAR and supports obstacle-bypass functions in its applicable configuration. The standard series generally uses ultrasonic sensing to stop in front of obstacles.

Product selection

How should I choose between two-wheel and four-wheel drive?

Following Vehicles

Answer

Two-wheel drive is simpler and lower cost for flat floors, malls and exhibition spaces, with a referenced climbing limit of ≤10°. Four-wheel drive suits grass and slopes, with source limits of ≤25°/30° depending on configuration. Confirm the exact model's limit.

Product selection

How do S100 and S300 differ?

Following Vehicles

Answer

S100 has a rated 100KG payload and a 24V system. S300 has a rated 300KG payload and a stronger 48V drive system for heavier loads.

Product selection

How do ultrasound and LiDAR differ?

Automatic Following Kits, Following Vehicles

Answer

Ultrasound is lower cost but less effective for small or oblique objects, so the referenced system uses it for stopping. LiDAR covers a wider angle and supports the applicable obstacle-bypass behavior.

Product selection

How do single-anchor and omnidirectional two-anchor following differ?

Automatic Following Kits, Following Vehicles

Answer

A single front anchor starts and follows within an approximately 120° forward sector. Rapid direction changes or rear/side positions can lose the target or produce unsuitable motion. The two-anchor configuration supports 360° target-side selection, turning in place when the person is behind before starting to follow.

Product selection

How should I select a following product?

Automatic Following Kits, Following Vehicles

Answer

Select according to the application, chassis, load and operating environment. Contact the team for configuration advice.

FAQ | Haoru UWB